Privacy Policy
Last updated: 01.07.2025
ikigize ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital university platform.
By using ikigize, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
ikigize GmbH
Heckenweg 20a
53229, Bonn, Germany
Email: privacy@ikigize.com
Phone: +49 176 61212541
Personal Information
- Name and email address when you create an account
- Profile information (avatar, bio, preferences)
- Educational background and learning goals
- Course enrollment and progress data
- Communication preferences
Usage Information
- Platform usage patterns and interactions
- Course progress and completion data
- Session attendance and participation
- Resource access and downloads
- Communication with AI agents
Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Usage analytics and performance data
We process your personal data based on the following legal grounds:
- Consent: When you explicitly agree to data processing
- Contract: To provide our services and fulfill our obligations
- Legitimate Interest: To improve our services and ensure security
- Legal Obligation: To comply with applicable laws and regulations
- Provide and maintain our educational platform
- Personalize your learning experience
- Enable AI-powered learning assistance
- Facilitate communication between users
- Process payments and manage subscriptions
- Send important updates and notifications
- Improve our services and develop new features
- Ensure platform security and prevent fraud
- Comply with legal obligations
We may share your information in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly authorize us to share your information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is retained until you request deletion or for 30 days after account inactivity. Some information may be retained longer to comply with legal obligations.
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
- Withdraw Consent: Revoke consent at any time
To exercise these rights, contact us at privacy@ikigize.com
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements, including standard contractual clauses and adequacy decisions.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized content and features
- Ensure platform security
You can control cookie settings through your browser preferences.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice through email or platform notifications.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@ikigize.com
Address: ikigize GmbH, Heckenweg 20a, 53229, Bonn, Germany
Data Protection Officer: Felix Nehring